Introduction
At Flocon Mechanical (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services through our website and its forms.
Information We Collect
We may collect the following types of personal information when you fill out a form on our website:
- Contact Information: Name, email address, phone number, and any other information you provide.
- Business Information: Company name, role, and business address (if applicable).
- Additional Information: Any other details you provide in the form or through communications with us.
Purpose of Collection
We collect your personal information to:
- Communicate with you regarding our services.I
- Provide you with marketing materials and updates.
- Respond to your inquiries and requests.
- Conduct market research and analysis to improve our services.
- Manage and improve our website and user experience.
Use of Your Information
Your personal information may be used in the following ways:
- To personalise your experience and respond to your individual needs.
- To improve our website and services based on your feedback.
- To send periodic emails about our services, promotions, and updates.
- To process transactions and send you information regarding your order or service.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities.
Data Security
We implement various security measures to ensure the safety of your personal information when you submit a form. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Under the Privacy Act 2020, you have the right to:
- Request access to your personal information held by us.
- Request correction of any inaccurate or incomplete information.
- Withdraw your consent to process your data at any time.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Flocon Air Conditioning & Mechanical Contractors
Email: admin@flocon.co.nz
Phone: +6492812267
Address: 2/146 Central Park Drive, Henderson, Auckland
By using our website and submitting forms, you agree to these Terms and Conditions.