Heat pumps are a big investment for most people so when you are looking around to make the leap you want to ensure you get a quality brand that’s backed up with exceptional customer service. We have chosen to sell and install Mitsubishi-Electric as their emblem of excellence ensures you have the very best in technology and quality, making their brand one of the best. With their ongoing efforts in making heat pumps the industry standard, it’s hard to find fault with this leading brand.
With a quality brand, you want quality back up and customer service and we have made this the key driver of our business – to provide our customers with the best customer service in the heat pump industry. We believe exemplary customer service distinguishes our brand from our competitors, builds repeat business, and gives our business the satisfaction our customers deserve.
We will listen to what you want, identify what your requirements are, discuss with you our recommendations on what we think would be the best solution for your home or commercial space. Customer service is built into our company culture and we continue to strive for excellence in all our customer relationships.
Our motto is: Do it once and Do it right!
Why Choose Us
- Our commitment to excellent customer service
- We only install the highest quality products
- We turn up on time, manage the job safely, and clean up after us
- Our team are highly skilled with more than 96 years of experience between us
- We aim to do the job so well that you will want to tell your friends about us
What Our Clients Say
We recently had a heat pump installed by Flocon Ltd and wanted to pass on some feedback about our experience. We were very impressed with your service. From the friendly knowledgeable interactions for the quote, to the professional and quality installation. The service has been exceptional. We would recommend Flocon should we hear of any friends looking to install heat pumps.
We had our heat pump fitted last week and I just need to say how polite and lovely all your guys were that came out and installed the pump. They are a real credit to your company and I hope that you will pass this on to your boss and fellow workers.
The installation went very well and everything is working as it should. The team (including the sparky) worked hard and fast and were a pleasure to have here. They cleaned up wherever and whenever they had completed each task. We feel very satisfied with the job. Many thanks for scheduling it so conveniently.